Terms of Service

Alertly ("the Service") is operated by Webkonsulenterne A/S, CVR 40887731, Hadsundvej 112, 9550 Mariager, Denmark ("we", "us"). These Terms govern your use of the Service. By creating an account or paying for a subscription you agree to be bound by them.

1. The Service

Alertly monitors WordPress sites and webshops and delivers alerts about incidents and configuration changes via Telegram, email, and the dashboard. Coverage, alert types, and thresholds are described on our marketing pages and inside the dashboard, and may change without notice as we improve the product.

2. Accounts

You are responsible for keeping your credentials confidential and for all activity under your account. You must be at least 18 years old and authorized to bind the organization you register on behalf of. We may suspend or close accounts that violate these Terms.

3. Subscriptions and payment

Alertly is sold as a per-site annual subscription. The current price is published on the Pricing page and is billed via Frisbii (formerly Reepay). By adding a payment method you authorize Frisbii to charge the subscription fee at the start of each billing period. Renewals are automatic unless you cancel before the next renewal date.

Prices are in DKK and exclusive of VAT unless otherwise stated. VAT is added where required by law.

4. Cancellation

You may cancel a site's subscription at any time from the dashboard. Cancellation takes effect at the end of the current billing period; the site remains active until then. Refunds are governed by our Refund policy.

5. Acceptable use

You may not use Alertly to monitor sites you do not own or have written permission to monitor. You may not attempt to reverse-engineer or resell the Service, or use it to send unsolicited messages via Telegram or email.

6. Availability and support

We aim for high availability but do not guarantee uninterrupted service. Scheduled maintenance is communicated in advance where possible. Support is offered by email at [email protected] during Danish business hours.

7. Third-party integrations

Alertly integrates with third-party services (Cloudflare, Google, Meta, Reepay/Frisbii, Telegram, Wordfence, cPanel providers, and others). We are not responsible for changes, outages, or policy changes on these platforms that affect the alerts we can deliver.

8. Liability

The Service is provided "as is". Alertly assists in the operation of your sites but does not replace your own monitoring, backup, and incident-response procedures. To the maximum extent permitted by law, our total liability for any claim arising out of your use of the Service is limited to the fees paid to us in the twelve months preceding the event giving rise to the claim.

We are not liable for indirect or consequential damages, including lost revenue, lost profit, or loss of goodwill.

9. Intellectual property

All software, brand assets, and documentation for Alertly remain the property of Webkonsulenterne A/S. You retain ownership of the sites and content you monitor with the Service.

10. Data protection

Our handling of personal data is described in the Privacy policy. When Alertly processes personal data on your behalf, we act as a data processor and the standard EU Data Processing Agreement applies. Contact us at [email protected] to sign a DPA.

11. Changes to these Terms

We may update these Terms from time to time. Material changes will be announced by email at least 30 days before they take effect. Continued use of the Service after the effective date constitutes acceptance.

12. Governing law and venue

These Terms are governed by Danish law. Any dispute arising out of or in connection with these Terms shall be brought before the courts of Denmark.

13. Contact

Webkonsulenterne A/S · CVR 40887731 · Hadsundvej 112, 9550 Mariager, Denmark · [email protected] · +45 54 62 54 21